After Sales ServiceBags N Packs India, hereby provides Warranty on select items for a period of 12 months to 60 months (as the case maybe) from the date of purchase by the User against material manufacturing defects only. After the expiry of the period, you can still avail of this repair facility, by paying for the same.
The Warranty, however, is subject to the following conditions:
This Warranty card is valid only if it is filled in, stamped and signed by the authorized dealer/showroom (except for institutional purchases).The card and the relevant invoice must be preserved and produced along with the defective piece.
The defective piece must be delivered by the User at his/her/its/ own cost to the company's nearest sales or after sales service centre, the details whereof can be obtained by contacting the Company on aforesaid helpline number or email ID.
This Warranty is not valid for:
Damages resulting from accidents, mishandling, negligence, unauthorized repair, tampering, loss of components/accessories, normal wear and tear, exposure to extreme heat and temperature, solvents, acids and exposure to rain/water.
Damages such as zip bursts, cracks, dents and scratches to any of the components, tearing of inner lining or any other fabric.
Damages from mishandling and abuse in transit by the carrier company.